|Incident Reporter SMS Database|
|Corporate Flight Departments|
|Emergency Medical Transport|
|Maintenance and Repair|
|FAQ about Incident Reporter|
Your IR Enterprise SMS Database is hosted on our secure servers with multiple internet pipelines, SSL encryption, redundant drives, daily backups, and maximum security.
TierPoint Data Center
Liberty Lake, Washington
Incident Reporter™ SMS Database
Incident Reporter™ is far more than a hazard reporting system. Aligned with ICAO and FAA SMS Frameworks, IR helps you perform many Safety Risk Management (SRM) and Safety Assurance (SA) processes reliably and efficiently.
IR is also a Quality Management database. Now in use by more than 70 global aviation service providers, many of these companies are recording and managing quality escapes in maintenance, vendor problems, even customer service issues, in addition to managing identified hazards and associated safety risks.
Powerful, Proven, and Secure
Omni Air Group hosts your Incident Reporter SMS database on our secure servers as part of our Quality SMS solution. It's a "hybrid" system, which means a client application is used for tasks such as printing reports, uploading manuals, data export and trend analysis, or users can also connect via web browser for online reporting, accessing manuals or training materials, assignment of tasks and data entry, with SSL-secure transmission of data.
Online reports create records and trigger email notifications. Automatic task reminders and other controls prevent corrective actions from being neglected. The IR SMS database supports hundreds of simultaneous users; it's the last safety risk and quality management database you'll ever need.
Meet Current & Future Regulatory Requirements
Incident Reporter™ meets all ICAO, Transport Canada, EASA and FAA requirements for safety risk assessment, documentation and controls, including assessment of substitute risk and acceptance of residual risk by the appropriate risk-decision authority. Quality SMS subscription clients enjoy the benefits of lifetime upgrades and improvements, based on changes to regulations and client feedback.
Manage More than just Safety
In addition to helping you manage identified hazards, incidents and near-accidents, your SMS database should also be able to help you track and manage a variety of other user-defined issues, such as scheduling problems, reliability of equipment, errors and quality escapes in maintenance, communications difficulties, security breeches, EPA Violations, quality or supply problems with vendors, OSHA reportable injuries, and any other process for which improvement is desired.
For organizations who already have an SMS in place, IR will streamline and improve many of your SMS processes.
Make your SMS work like it's supposed to; check out Incident Reporter today!
IR is a powerful quality management tool that permits every department within your organization to record process deficiencies as they are discovered, determine root causes, and implement / track / follow-up on corrective actions.